FAQ'S

General Questions

1. I have an audio CD and I want to put the songs to the MP3 Player?
2. What are the common buttons and keys on MP3 players?
3. How many songs can I put on my 1GB MP3/MP4 Player?
4. Where is the battery on my MP3/MP4 Player? How do I replace / recharge it?
5. Where can I download music?
6. Error “directory or file cannot be created” while transferring files to my MP3/MP4 player.
7. Do I need to update the firmware and how?
8. I cannot get the Gene Simmons’s Guitar to work on my PS2 or PS3 system.
9. How to turn my HS-395 MP3 Player ON/OFF? I don’t see a power button or switch on the player.
10. How can I add lyric display on my player (with lyric display function)?
11. CD labeled “Device driver for Windows 98SE ONLY..” , What about other versions of Windows ?
12. A suspicious threat detected when I plugged the player to my PC. Is my PC infected now?
13. Why does the antivirus program detect a suspicious threat on the player?
14. My built-in speaker on my HS-T29-2GB video MP3 player is not working properly. How do I turn it on?
15. My MP3 Player only plays 10 seconds of the song.
16. How do I set my MP3 Player to play the songs randomly (shuffle)?
17. The FM Radio is not working on my player. I can’t get any radio frequency.
18. Can I insert the small installation CD to a slot feed CD/DVD drive?
19. How do I put videos on my MP3 video player?
20. My PS3 system can’t find the Bluetooth headset when I scan for new device.
21. My PS3 system does not recognize the new hard drive.
22. I have iTunes on my Mac system. How do I add songs to this player ?
23. I cannot find the USB receiver with my Wireless Keyboard and Mouse